Windows 7 offers the “Problem Steps Recorder”

19 Aug

Hey everyone! This is Techspert Scott chiming in from the glorious m/s Zaandam with some more tips, tricks and features about your Windows 7 computer! Have you ever had a problem with your computer that you couldn’t figure out what was wrong? Or attempted to explain that problem to your local ‘computer guy’ and could not quite articulate what was wrong? No worries! Introducing the Problem Steps Recorder, a free application with your Windows 7 PC, which will record the clicks and key strokes you make to help troubleshoot a problem.

As the local PC guru onboard I’m very used to friends, guests and other crew members asking for help with their computer problems, yet having no idea how to clearly describe what’s going on. It’s frustrating, but that’s where the Problem Steps Recorder comes in handy! It will record your steps in a document, where you can email it off to help explain a problem to the ‘computer guy’ fixing your computer.

When something is not quite right or an app starts misbehaving under Windows 7 then you simply need to click the Start button, type PSR and press Enter to open the program…

… then click Start Record. If you then work through whatever you’re doing, the Problem Steps Recorder will record every click and key stroke, take screen shots, and package everything up into a document file when you’re finished ready for emailing. So don’t worry if you aren’t a computer whiz and trying to explain an unfamiliar issue, use the Problem Steps Recorder.  It is an effective and quick way to help explain an issue you are having and will save you hours of troubleshooting time.

Just another great feature offered by Windows 7 that makes our lives much easier!

Hope that helps!

Techspert Scott

m/s ZAANDAM

Advertisements

One Response to “Windows 7 offers the “Problem Steps Recorder””

  1. uhforums September 21, 2012 at 10:06 pm #

    It is an effective and quick way to help explain an issue you are having and will save you hours of troubleshooting time.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: